Terms of Service

Terms of Service page describes the rules and guidelines for using a website or an application. It outlines the legal responsibilities of the user and the owner of the website or application.

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Last updated: April 2025

1. Introduction

 

Welcome to Hybrid: Health. These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing our website and purchasing our products, you agree to comply with these Terms.

 

2. Eligibility


You must be at least 18 years old to use our website and purchase our products. By using our website, you represent and warrant that you are at least 18 years old.

 

3. Account Registration


To purchase our products, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.

 

4. Product Information


We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, pricing, or other content on our website are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

 

5. Orders and Payment


By placing an order, you agree to purchase our product(s) subject to these Terms. All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or any other issue.

 

Payment must be received before the dispatch of the product. We accept various forms of payment, which will be indicated at checkout.

 

6. Shipping and Delivery


We will make every effort to deliver your order promptly. However, delivery times are estimates and not guaranteed. We are not liable for any delays in delivery caused by events beyond our control.

 

7. Returns and Refunds


Please refer to our Refund & Returns Policy for information on returns and refunds.

 

8. Intellectual Property


All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Essential: Health or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on our website without our express written permission.

 

9. Limitation of Liability


To the maximum extent permitted by law, Essential Health shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use of our products; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our services; or (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party.

 

10. Governing Law


These Terms shall be governed and construed in accordance with the laws of Singapore or the United State of America, without regard to its conflict of law provisions.

 

11. Age Requirement

 

You must be at least 18 years old to purchase products from Hybrid: Health. By placing an order on our website, you confirm that you are at least 18 years of age. If we discover that an order has been placed by someone under the age of 18, we reserve the right to cancel the order immediately and issue a full refund.

 

12. Changes to These Terms


We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion.

 

13. Contact Us


If you have any questions about these Terms, please contact us using the form below:

Thanks for contacting us. We'll get back to you as soon as possible.